Lately, we have been working hard to push a long awaited platform feature, and we’re very proud and excited to announce the launch of our Customer Dashboard, a very, very important step in our journey. In case you may ask why, there are a couple of reasons, mainly to modernize and push all our platform’s features under the same roof, for our customers ease of use.
Customer Dashboard’s Features#
The full list of features which will contain:
- Product Registration
- Centralised Changelog
- Support & Ticketing Platform (coming soon)
- Documentation / Knowledge Base (coming soon)
- Services Studio (coming soon)
- Downloads and Addons Library (coming soon)
Why Product registration?#
As you can see in the list above, our primary focus was the product registration process, which we launched first. Because we kept adding new theme demos into Kallyas, it grew quite a lot in size and we had to find a solution to decrease the theme’ filesize.
Since Kallyas theme v4.8.0, we moved all theme demo packs into the cloud. The theme’s filesize has dropped drastically and most web hosting providers should be able to support its upload. Also, theme demos are now released independently from the Kallyas theme. Basically we can now launch new theme demos without the need to release a Kallyas theme update too. Here’s a quick tutorial on How to Register your Kallyas theme.
Another mentionable reason is that we also wanted to move away from the old Envato API and adopt its new version, powered by an awesome SSO (Single Sign-On) connection.
A lot is coming soon! Our next focus is on Support & Documentation. We are working on improving our development process and increase the productivity, but most importantly the overall user experience to assist our customers faster and better.